Privacy Policy

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our profile picture generation platform and services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Personal Information

• Account Information: Email address, username, and profile information when you create an account
• Payment Information: Payment and billing information is processed securely by Stripe (we do not store your payment details)
• Communication Data: Information you provide when contacting our support team

Automatically Collected Information

• Usage Data: Features used, time spent on platform, user interactions, and preferences
• Device Information: Device type, browser information, IP address, and session data
• Analytics Data: Performance metrics, crash reports, and usage statistics (anonymized)

How We Use Your Information

We use your information for the following purposes:

Service Provision

• Provide and maintain our profile picture generation platform and subscription services
• Process and manage your subscription through Stripe payment processing
• Deliver features and functionality you have subscribed to
• Provide customer support and respond to your inquiries

Service Improvement

• Analyze usage patterns to improve our services and user experience
• Develop new features and functionality
• Monitor and analyze trends and usage
• Troubleshoot technical issues and ensure service reliability

Communications

• Send you service-related notifications and updates
• Notify you about changes to our services or subscription terms
• Provide customer support communications

Subscription and Payment Information

All subscription payments are processed securely by Stripe. We do not collect or store your payment card information. Your subscription is governed by our Terms of Service and Stripe's Privacy Policy. For subscription management, including cancellations and refunds, please refer to your account settings on our platform.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you cancel your subscription or delete your account, we will delete your personal information within 30 days, except for information we are required to retain for legal or regulatory purposes.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access controls and employee training
• Secure data storage and processing practices

Third-Party Services

We may use third-party service providers to support our operations, including:

• Analytics Services: To understand usage patterns and improve our services
• Customer Support: To provide technical support and customer service
• Cloud Services: For data storage and processing

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Withdraw Consent: Withdraw consent for certain processing activities

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy in our application
• Sending you a notification through the app or email
• Updating the "Last Updated" date at the top of this policy

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@[your-domain].com
• Support: Through the in-app support feature
• Address: [Your company address]

Last Updated: March 10, 2025